Raffi88 takes your privacy very seriously. This document transparently explains how we collect, use, store, and protect your personal information when you use our platform.
Last Updated: January 2026All personal data and transactions are protected with 256-bit SSL encryption, the same standard used by international financial institutions.
Raffi88 never sells, rents, or trades members' personal information to any third party for commercial marketing purposes.
You have the right to access, correct, or request deletion of your personal data at any time through our support channels.
Your data is stored on servers protected with strict access controls. Only authorised personnel may access sensitive information.
In the event of any data security incident involving your information, raffi88 will notify you in the shortest possible time.
The raffi88 privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
Raffi88 ("we", "the Company") operates under the domain raffi88.pro as an online entertainment platform serving users in Malaysia. We understand that privacy is not merely a technical matter — it is a fundamental right of every individual, and we respect that right fully.
This Privacy Policy clearly outlines how raffi88 collects, processes, stores, and protects your personal information. It also explains your rights regarding personal data and how you may exercise them.
By registering as a raffi88 member or using any of our services, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us for assistance with account deletion.
PDPA Compliance: Raffi88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). We regard compliance with this law as a minimum obligation, not a maximum standard.
Raffi88 collects personal information only when necessary for legitimate, stated purposes. The following are the categories of information we collect:
| Data Categories | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, IC number | Account verification (KYC) and legal compliance |
| Contact Information | Phone number, email address | Account communications and security notifications |
| Financial Information | Bank account number, transaction records | Processing of deposits, withdrawals, and fraud prevention |
| Technical Data | IP address, device type, web browser | Account security and platform improvements |
| Activity Data | Game records, betting history | Transaction verification and responsible gaming |
| Communication Data | Live chat records, support emails | Complaint resolution and service improvement |
We also collect information automatically when you use the raffi88 platform, including server log data, session records, and device performance information. This data is used solely for technical and security purposes.
Raffi88 uses the information collected solely for the following legitimate and transparent purposes:
Data Minimisation Principle: Raffi88 only collects information that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond the scope of the services we provide.
Raffi88 does not sell, rent, or trade your personal information to any party for marketing purposes. However, in certain situations, we may need to share your information with the following parties:
All third parties that receive raffi88 user data are bound by strict confidentiality and data protection agreements. They are only permitted to use the data for agreed purposes.
Cross-Border Data Transfers: In situations where data needs to be processed outside Malaysia (for example, by international technology providers), raffi88 ensures that protection equivalent to or higher than Malaysia's PDPA requirements is upheld.
Data security is not just a feature on the raffi88 platform — it is the foundation of the trust you place in us. We continuously invest in the latest security technologies and procedures to protect your information.
The technical security measures we employ include:
On an organisational level, only raffi88 staff with a legitimate business need are granted access to user personal data. All staff undergo data protection training and are bound by confidentiality agreements.
In the Event of an Incident: While we take all reasonable measures, no system is 100% secure. In the event of any data security incident involving your personal information, raffi88 will notify you and the relevant authorities within the timeframe stipulated by law.
The raffi88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of the raffi88 platform.
Raffi88 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by law. Our data retention policy is as follows:
When data is no longer needed and there is no legal obligation to retain it, raffi88 will securely delete or anonymise that data using industry-approved methods.
As a raffi88 member, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:
You have the right to request and obtain a copy of the personal information we hold about you. This request can be submitted to our support team.
If any of your personal information in raffi88's records is inaccurate or outdated, you have the right to request a correction.
In certain situations and subject to legal requirements, you may request the deletion of your personal data from our systems.
You have the right to object to the processing of your data for certain purposes, including direct marketing if you do not wish to receive promotional communications.
You may request a copy of your personal data in a machine-readable format for the purpose of transferring it to another service provider.
In certain circumstances, you may request that we restrict the processing of your data while an issue is being investigated or resolved.
How to Exercise Your Rights: To exercise any of the above rights, please contact the raffi88 customer support team via live chat or email at [email protected]. We will process your request within 30 working days.
Raffi88 is legally required to carry out a Know Your Customer (KYC) process to comply with anti-money laundering (AML) and counter-terrorism financing (CFT) regulations.
Documents that may be requested during the KYC process include:
All KYC documents you submit to raffi88 are stored at the highest security level. These documents are accessible only by authorised compliance teams and are not shared with any party unless required by law.
KYC Document Privacy: Raffi88 applies strict document handling procedures. Once verification is complete, your documents are stored in encrypted storage with restricted access. No staff member has unsupervised access.
The raffi88 platform is not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children or minors.
If we discover that personal information of a minor has been collected without our knowledge, we will promptly take the following steps:
Parents or guardians who believe their child may have registered an account on the raffi88 platform are asked to contact our support team immediately.
Raffi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform operations. Any material amendments will be communicated to you via:
Continued use of the raffi88 platform following the publication of any amendments to the Privacy Policy will be considered acceptance of the updated policy. We encourage you to review this page regularly.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, our team is ready to assist you through the following channels:
For specific enquiries related to data protection or to exercise your PDPA rights, please state "Data Privacy Request" in the subject line of your message so it can be promptly directed to the relevant team.
Response Time: Raffi88 is committed to responding to all privacy-related enquiries within 30 working days. For urgent security issues, we will prioritise a response within 72 hours.
Raffi88 is committed to transparent and responsible data protection. Register with confidence today and enjoy the best entertainment.